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Webcast FAQ

Thanks for your interest in registering for our 2019 Convocation Webcast. This is sure to be one of the best livestream events we've ever held. Below are some commonly asked questions about the registration process. If you can't find your answers here, contact us at webcast@aglow.org or call 425.775.7282 during Pacific Time office hours and we'll help you out.

How much does the Webcast cost?

The registration fee is $250 USD, which covers all six sessions including special behind-the-scenes features available only to our Webcast audience. That's less than $42 USD per session. It's a great value - especially if you are viewing the Convocation with others and sharing the cost.

How do I register for the Webcast?

Register for the Webcast by filling out the Webcast registration form. You'll receive an email acknowledgement with a link to login and view the Webcast. Contact us at webcast@aglow.org if you don't receive the acknowledgement email.

How do I view the Webcast after I've registered?

Once you've registered for your Webcast account, you can view the Webcast by visiting the Convocation website and clicking on the Webcast link. Note that you'll need to login with your Webcast account (this is different from your myAglow account) in order to access the Webcast page.

Is my Webcast account login the same as the myAglow account login?

No, your Webcast account and your myAglow account are not the same.

Can I register for the Webcast by phone?

No, we will not be taking registrations over the telephone. Webcast registration is done via the internet through a form on the Convocation website.

What happens after I register?

After you’ve filled out the form and paid with your credit card or PayPal, you’ll receive an acknowledgement email.

Click on the link in the email and you’ll be taken to the Convocation website login page, where you’ll be asked to enter the username and password that you created when you registered.

Once you’ve logged into your account, you’ll be able to view the Webcast.

What if I don’t receive the activation email?

If you’ve registered for the Webcast and paid the fee, but haven’t received an acknowledgement email, do the following:

    1. Check your Junk Mail or Spam folder. Chances are you’ll find it there.
    2. If you still cannot locate the acknowledgement email, go to the conference website login page, then click on the 'Forgot Password' link. You’ll be prompted to type your email or username (make sure and use the same one you used when registering for the Webcast). You should then receive an email with a link to reset your password.
    3. If none of the above works, call us at 425.775.7282 and we’ll help you out. You can also email us at webcast@aglow.org.

Will I be able to view the Webcast from any computer?

As long as the computer has an internet connection, you should be able to login to your account and view the Webcast.

Can I view the Webcast with friends or in a group?

Yes! We encourage you to get with friends to view the Webcast. It’s more fun that way and there's no additional charge for group viewing.  Just make sure you are using a large enough screen or projector to accommodate the size of your group. Audio quality is also an important consideration. Think about purchasing an external speaker if the group is more than a few people. Generally, laptop or desktop speakers are not adequate.

Note: Each account can only be logged in to one device
at a time. (One computer, one Ipad, one phone, etc.)

What if I'm in a different Time Zone?

The Convocation is being held in Jerusalem. If you want to watch the sessions live, you'll need to adjust for your local time zone. However, because all sessions are recorded for later viewing, you can watch them at a time that is convenient to you.

Can I test my connection before the event?

Yes, we encourage you to do so. If you login to your account on the Convocation website and access the Webcast page, there will be a test video running up until the live event begins. You may use that to test your connection, sound levels, etc.

How can I get help if I experience difficulties during the Webcast?

Aglow staff will be available to assist you with difficulties. Email us at webcast@aglow.org, or call 425.775.7282 during Pacific Time office hours.

Are there guidelines for optimal viewing of the Webcast?

Most of your questions can be answered by visiting our Boxcast Support Center

Give A Convocation Offering

Give According to the Blessing - Deuteronomy 16:16-17

You can participate with us by giving your Convocation Offering as an act of worship whether you go to Jerusalem or not. "Give according to the blessings given by the Lord."

There are 4 ways to give:

icon emailOnline: Click here

 

icon mail Mail: Aglow International, P.O. Box 1749, Edmonds, WA 98020, USA (mark your gift Jerusalem Convocation offering)

phone icon Call: Aglow Headquarters, 425.775.7282 between the hours of
8 am to 4:30 pm PST.

icon phone Text: In the U.S., you can also give by texting the words
Israel2019 to 425.651.6518 (US bank account required)

God bless you as you participate in this historic event.